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Signed in as:
filler@godaddy.com
Service Agreement and Scope
By engaging with Healing Transitions, clients agree to participate in the mentoring and coaching services provided. The services may include one-on-one sessions, group workshops, cognitive activities, and public speaking engagements tailored to address individual or collective experiences of trauma. The scope of services will be clearly outlined in a service agreement prior to the commencement of any program.
Client Commitment and Participation
Clients are expected to actively participate in the coaching and mentoring processes, which may include completing assigned activities, attending scheduled sessions, and providing feedback. Healing Transitions guarantees a supportive environment that fosters personal growth, but success is contingent upon the client’s commitment and engagement in the process.
Confidentiality and Privacy Assurance
Healing Transitions is committed to maintaining the confidentiality of all client interactions and personal information. All coaching, mentoring, and speaking engagements will be conducted in a safe and respectful manner, ensuring that sensitive topics related to trauma are handled with care. Clients can expect their personal experiences to remain private unless written consent is provided for disclosure.
Results and Guarantees
While Healing Transitions is dedicated to providing high-quality services aimed at promoting healing and personal development, clients acknowledge that individual outcomes may vary. Healing Transitions does not guarantee specific results or outcomes but commits to delivering evidence-based practices, personalized support, and a holistic approach that aims to empower clients in their healing journey.
Cancellation and Refund Policy
Clients may cancel their scheduled appointments or workshops with the specified hours notice in the service agreement or contract. Any cancellations made within the timeframe will be subject to a rescheduling fee. In the event of a cancellation by Healing Transitions, a refund or the option to reschedule the service will be offered. Refunds for services rendered will be evaluated on a case-by-case basis, based on the terms agreed upon in the service contract.
High-quality services and programs will be provided to individuals and organizations who obtain our services.
1. General refund policy
Refunds may be available if you are not satisfied with your purchase under the following conditions.
Timeframe: Refunds are generally offered within 24-hours of purchase. If a refund is requested after this timeframe, they will be evaluated on a case-by-case basis.
Documentation/Proof: Clients may be required to provide documentation to support their refund request.
Note: Exceptional circumstances that may warrant deviations from your standard policy will be considered.
2. Mentoring & coaching services
Cancellation Notice: A reasonable notice period of 24-hours is required for canceling or rescheduling sessions.
No-Shows: There is a $25 fee for late cancellations or no-shows.
Withdrawal from Program: If a mentee wishes to withdraw there will be no incurred cost for regularly scheduled sessions.
Partial Refunds: If a client withdraws after the initial refund period, there may be eligible for a partial refund based on the services already provided. This will be reviewed on a case-by-case basis.
3. Training and curriculum writing
Contract: Will clearly outline all terms and negotiations for the required service.
Digital Content/Materials: Training and curriculum materials will be provided in hard copy and electronic format after purchase.
Specific Training Cancellation Policy: Facilitated trainings shall incur a cancellation fee if they are rescheduled or cancelled.
4. Refund process
· Requesting a Refund: To request a refund, email 2EmpowerLives@gmail.com and we will contact you with in 24-48 hours.
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